Senior Engineer Demand & Delivery Management

VAC
9801 - Senior Engineer Demand & Delivery Management

Field:

Technology

Contract Type:

Full Time - Permanent

Location:

Closing Date:

31-Dec-2026

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

Responsible for understanding and analysing business requirements and converting them into technical requirements and providing end to end solution.

Technology Single Point of Contact with business units to understand the requirements and provide optimum solutions in cost effective and improved time to market.

Responsible to facilitate all Digital Initiatives of the company

Responsible to adapt Agile and Dev Ops concepts to improve Time to Market

Responsible to communicate the feasibility and cost estimate to business unit based on the requirements.

Responsible for solution Design and implementation for Digital platforms (Mobile App, Portal) middleware and associated IT nodes.

Responsible for Business as Usual task and Change Request within the agreed SLA.

Responsible for ADM vendor management, communicate the business requirements and technical scope, approve the end to end solution (HLD & LLD), optimise man days effort.

• The position has different qualifications as mentioned in the “Qualification” section, in which we will be selecting upon hiring exercise.
• Excellent command of both written and verbal English
• Strong communication skills, and ability to understand business requirements.
• Strong Technical and Analytical skills
• Strong Project Management skills
• Negotiation skills
• Conflict Resolution skills
• Experience in new products and services development and a good understanding of Product Development Life Cycle
• Intensive coordination and management across many teams from Business and Technology

Understand the business requirements and perform feasibility study and provide feedback to the stakeholders with appropriate solution and recommendation with Time To Market (TTM)

Support and coordinate with all stakeholders to align with the expected business unit requirements.

Manage technical deliverables right from new products/services feasibility study to implementation, based on business unit’s requirements.

Communicate with the ADM (Application and Development Management) vendor the priority and requirement pipeline to manage resource capacity.

Convert the business requirements to functional/technical requirements to prepare feasibility study & High Level Design (HLD)

Responsible for developing cost analyses, design considerations, and implementation time-lines.

Agree with the ADM vendor on the complexity level of the solution and expected man days.

Responsible to manage relationships with ADM vendor and technology partner to align technology capabilities to support marketing/product needs

Manage and co-ordinate the inter-departmental functionalities and communications between the Technology and Business Teams within Ooredoo Kuwait for realizing strategic service/product launches.

Manage and drive the SLA/KPI for ADM and highlights project issues to higher management and provides recommendations for improvements

Responsible for setting up acceptance criteria and post development/deployment check of feature/products.

Responsible for quality check and performance KPI for delivered products to business units with supporting documents.

Responsible for seeking approval from Design and…