Senior Digital Project Manager

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As a Senior Digital Project Manager, you'll lead a flagship, high-visibility digital transformation program for a major public sector client in Kuwait, directing the multi-platform migration of legacy e-Services into a unified, mobile-first ecosystem spanning enterprise web portals, mobile apps, and an enterprise-grade AI solution. We are looking for someone who is passionate about seeking new opportunities to create impactful work, pairing agency-grade creative, UX, and technology delivery with the rigor and governance that large-scale government digital transformation demands.

• Lead discovery phases to draft, validate, and secure sign-off on Business, System, and Customer Requirements documents.
• Translate high-level client mandates into precise technical user stories, API integration blueprints, and functional specifications across web, mobile, and AI microservices.
• Partner with enterprise architects on cloud infrastructure (primarily Microsoft Azure / Azure Government Cloud), ensuring adherence to data sovereignty, zero-trust security, and containerised deployment standards.
• Oversee UI/UX workflows in Figma, ensuring wireframes, design systems, and prototypes meet WCAG accessibility standards and client branding guidelines.
• Own project life cycles end-to-end across portal rebuilds, mobile app rollouts (iOS/Android), and AI model integration (LLM agents, conversational AI, NLP search).
• Run hybrid governance models (Agile for dynamic product development, Waterfall for milestone sign-offs, procurement, and budget compliance) while managing risks, SLAs, and program performance metrics.
• Liaise between senior government stakeholders, steering committees, and internal technical delivery teams to translate complex architecture into clear executive narratives.
• Oversee Performance, Security, VAPT, UAT, and operational readiness phases to ensure seamless handover and client IT team enablement.

• 8+ years of progressive experience in IT/digital transformation, with at least 5 years leading complex, large-scale portal, mobile app, and system integration projects.
• Proven track record delivering digital initiatives for Public Sector clients in Kuwait or the broader GCC region.
• Deep technical delivery experience spanning enterprise CMS platforms, microservices architecture, RESTful API gateways, and native/hybrid mobile frameworks (React Native, Flutter, iOS/Android).
• Practical experience integrating AI technologies (e.g., LLM agents, conversational AI, NLP-driven search, RPA) into public-facing digital channels.
• Solid knowledge of Microsoft Azure cloud topology (including Azure AD/Entra ) alongside working knowledge of GCC data privacy laws, cybersecurity frameworks, and national e‑KYC standards.
• Working proficiency in Figma for reviewing user flows, prototypes, and design systems.
• Bachelor's degree in Computer Science, Software Engineering, IT, or a related field.

• Master's degree or MBA in IT Management or a related field.
• Formal Project Management certification (e.g., PMP, Prince2, or Agile/Scrum certifications).

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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