Senior Director, Information and Communications Technology

• Field: Technology
• Contract type: Full Time - Permanent

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

Manage activities of staff involved in the ICT function (IT, Core Network, IP Data centre & VAS), ensuring that they support business plan achievement and contribute to the development and refinement of Ooredoo Kuwait, FASTtelco and Phono business strategies. Responsible for the core network planning, design and engineering for all 2G, 3G, 4G, 5G and IMS network, IP networks planning & optimization, VAS & Mobile & Fixed broadband service, IN networks, ESS (Enterprise Support Systems), OSS (Operation Support Systems), BSS (business support systems) applications, systems, and Infrastructure.

Responsible for the complete ICT technology business plan and budget design, maintenance and tracking of the complete CAPEX & OPEX approved by the Board.

• Play a critical role in ensuring design, implementation & roadmap of all ICT NE (network equipment) are in line with Ooredoo Kuwait & FASTtelco strategy & industry best practices.
• Ensure, plan and prepare the way forward for the migration to new technologies within very demanding and challenging time frames.
• Play a vital role in Ooredoo Kuwait & FASTtelco integration through the development and design of the network and delivery.
• Play a key role in facilitating ICT network equipment, applications, and systems roadmaps and possible transition and enhancements
• Pivotal role in planning as all new technology and architecture must be catered and sourced.
• Plan, prioritise and manage activities of staff involved in the ICT function, ensuring that they support business plan achievement and contribute to the development and refinement of network & IT strategies.
• Conduct & lead bi-annually workshops that communicate cross functionally the ICT roadmap, migration paths & the correlations to the CAPEX needed & highlight impact on OPEX.
• Manages all aspects of ICT NE planning, development, optimisation, expansion plans and roll-out to ensure the Company has the technical backbone capability to meet current and future customer/traffic demands. Recommends the introduction and integration of new technologies and features that will provide cost effective solutions.
• Responsible for analysing statistical and performance data to determine best technical design and solution for optimisation of Core Network, IP Network, IT, VAS, BSS, OSS, ESS Application & systems.
• Manage the production of tender documentation, undertake commercial & technical evaluations of bids, and make recommendations for preferred suppliers and assists in negotiations and management of relations.
• Introduce and ensure compliance with international quality assurance programs that set standards, specifications and best practice procedures.
• Participate in national and international standardisation work, ensuring that Ooredoo Kuwait, FASTtelco, & phono position and views are given the appropriate level of consideration.
• Responsible for updating the CTO and CXOs with planning roadmap, producing reports and network insights that are needed by the business from Ooredoo Kuwait, FASTtelco & Phono strategy and business expansion planning perspective
• Insure the implementation of Agile & Dev Ops methodologies, Tools and adoption of ICT team to their best practices
• Set up reports and tracking of all commercial orders, ensuring that all implementation are in line and coordinated with PMO / TPMO
• Design, expand & integrate new elements to facilitate the introduction of new services.
• Leading in technical discussions in relation to any Technical matters.
• Prioritise projects,…