Technical Project Manager- Physical Access Control

We are looking for an experienced Technical Project Manager to lead the successful delivery of Physical Access Control System (PACS) and integrated security projects in Kuwait.

The role will serve as the key technical and project interface between customers, system integrators, consultants, internal engineering teams, and other stakeholders. The Technical Project Manager will be responsible for managing projects from requirement gathering and site assessment through installation, integration, commissioning, training, handover, and project closure.

The ideal candidate should have strong hands‑on experience in physical access control and security systems, along with proven project management, customer handling, troubleshooting, and team coordination capabilities.

• Manage physical access control and integrated security projects from initiation through successful completion and handover.
• Develop and maintain project plans, schedules, milestones, resource requirements, and delivery timelines.
• Coordinate with customers, system integrators, consultants, contractors, vendors, engineering teams, and internal stakeholders.
• Track project progress and proactively identify delays, dependencies, technical risks, and resource constraints.
• Ensure projects are delivered according to agreed scope, quality standards, timelines, and customer requirements.
• Conduct regular project review meetings and communicate project status, risks, dependencies, and action items to stakeholders.
• Manage project documentation, approvals, technical submissions, testing records, handover documents, and project closure activities.

• Capture, analyze, and document technical and functional requirements for Physical Access Control Systems (PACS).
• Conduct and coordinate site surveys, technical assessments, and Proof of Concept (POC) demonstrations.
• Review system architecture, solution design, BOQ/BOM, drawings, and technical specifications before deployment.
• Oversee installation, configuration, testing, integration, and commissioning of access control hardware and software.
• Coordinate integrations with relevant third‑party systems such as CCTV/VMS, HRMS/ERP, visitor management, elevators, BMS, and other enterprise systems.
• Ensure proper system configuration, testing, acceptance, and commissioning before customer handover.
• Support troubleshooting and resolution of complex hardware, software, network, integration, and field‑related issues.

• Act as the primary technical interface for customers during project execution.
• Work closely with system integrators and end customers to understand technical requirements and resolve project‑related concerns.
• Maintain strong customer relationships and ensure timely communication throughout the project lifecycle.
• Manage technical escalations and coordinate with product, engineering, service, and support teams for resolution.
  
  Conduct customer demonstrations, technical discussions, project review meetings, and solution walkthroughs.
• Ensure customer expectations are appropriately managed throughout implementation and handover.

• Deliver technical and operational training to system integrators, customer administrators, operators, and technical teams.
• Ensure complete project documentation, configuration records, testing reports, training records, and handover documentation are maintained.
• Coordinate User Acceptance Testing (UAT), final commissioning, customer sign‑off, and project closure.
• Support transition of completed projects to the service/support team where…