Part Coordinator

The Parts Coordinator is responsible for coordinating daily spare parts operations, including parts availability, order follow-up, allocation, and delivery support for workshop, fleet, body shop, and customer requirements, while ensuring smooth coordination with Purchasing, Warehouse, Suppliers, and Service teams.

• Coordinate spare parts requests and requirements for workshop, body shop, fleet, and retail operations.
• Follow up on parts orders, shipment status, pending deliveries, and back orders with suppliers and internal teams.
• Coordinate with Purchasing, Warehouse, Service, and Suppliers to ensure timely parts availability and delivery.
• Monitor fast-moving and critical spare parts to minimize operational downtime and service delays.
• Support stock replenishment activities based on operational requirements and consumption trends.
• Coordinate urgent and emergency parts requirements for operational and customer needs.
• Ensure timely allocation, reservation, and issuance of parts against job cards and operational requests.
• Maintain accurate records of parts requests, pending items, delivery schedules, and order tracking logs.
• Update ERP / inventory systems with parts transactions, order updates, and operational status changes.
• Monitor shortages, pending orders, and parts availability issues and elevate where required.
• Coordinate warranty parts handling, returns, substitutions, and related documentation where applicable.
• Liaise with Finance regarding invoices, supplier documents, and related requirements.
• Ensure compliance with inventory procedures, operational controls, and company policies.
• Prepare daily, weekly, and monthly reports related to parts coordination, pending orders, and stock status.
• Support process improvement initiatives to enhance parts availability, coordination efficiency, and operational support.
• Ensure compliance with company IMS requirements in line with ISO 9001, ISO 14001, and ISO 45001 standards.
• Follow approved purchasing, storage, inventory, material handling, and occupational health & safety procedures during operational activities.
• Ensure proper receiving, storage, identification, handling, and issuance of spare parts and materials to prevent damage, loss, or mix-up.
• Maintain proper documentation, stock records, inventory accuracy, and traceability related to spare parts operations.
• Report incidents, stock discrepancies, unsafe conditions, damages, spillages, and operational nonconformities to the concerned supervisor.
• Maintain proper housekeeping, safe stacking, and environmental protection practices within stores and warehouse areas.
• Participate in IMS trainings, audits, inspections, corrective actions, and continual improvement initiatives.