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Customer Experience QA Specialist: Quality & Service Excellence
Job in
Kuwait City, Kuwait
Listed on 2026-08-24
Listing for:
Confidential Jobs
Full Time
position Listed on 2026-08-24
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below
Confidential Jobs is seeking a Quality Assurance professional to monitor and evaluate call center performance and branch service quality in Kuwait City. You will review communication, ensure accuracy of information, and identify gaps for improvement.
The role requires collaboration with supervisors and cross-functional teams to enhance customer experience. We value strong analytical skills, excellent communication, and the ability to provide constructive feedback in Arabic and English.
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