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Seller Support Executive - Marketplace

Job in Kuwait City, Kuwait
Listing for: Alghanim Industries
Full Time position
Listed on 2026-06-21
Job specializations:
  • Retail
  • Business
    Business Analyst, Operations Manager
Salary/Wage Range or Industry Benchmark: 15000 - 30000 KWD Yearly KWD 15000.00 30000.00 YEAR
Job Description & How to Apply Below

Job Summary

To manage onboarding sellers within their verticals and ensure a smooth transition from content management, SKU upload, platform support and operational setup (delivery).

Job Responsibilities
  • Develop Category Strategy with senior buyer to achieve Sales/Profitability targets, and maximize market share of assigned category.
  • Develop assortment frequently including Brands, Products & Agencies to ensure freshness and improve profitability.
  • Regular digital planogram updates with merchandising team to cover effective display principles and ensure sell out of phase out / display inventory.
  • Implement promo strategy through direct team & support functions to ensure business objectives are met, review effectiveness of promotion activity and update team.
  • Manage Order & Replenishment process through team ensuring an optimal inventory, availability and aged are in control (1P + 3P).
  • Develop strategy & support new Product Development process & Sourcing in line with senior buyer (only for 1P).
  • Review & analyze market trends, marketing review of core competition to ensure competitiveness in assortment and pricing through automated reports and share them with sellers.
  • Work with service & support teams constantly to improve business processes and increase customer satisfaction.
  • Candidate Requirements Technical/Functional (Knowledge / Skills)
    • In-depth knowledge of and experience in managing Marketplace sellers (1P + 3P).
    • Professional development in retail strategy / category management.
    • Excellent analytical skills and aptitude to draw out plans and assess accurately the market needs for the category.
    • Excellent written and verbal communication skills.
    • Excellent MS office skills + knowledge of MIRAKL platform preferred.
    Behavioral
    • Strong relationship building skills.
    • Strong operational skills.
    • Organizational leadership skills.
    • Attention to detail / analytical.
    • Superior drive + follow up.
    Education
    • Bachelor’s degree in business preferred.
    Years & areas of Experience

    Minimum 2 years experience within retail with at least 4 years category management experience or seller management.

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