Store Manager, Retail & Store Manager

Apply for Store Manager at Loewe in Kuwait City, KU, KW. This full-time onsite position offers great opportunities for career growth. Position:
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast-moving and ambitious company. As a Store Manager, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands‑on.

You will inspire your team to always put the client first, continually looking for ways to exceed the client’s expectations.

• Grow and develop your team through regular coaching and feedback.
• Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans.
• Identify, recruit, and develop talent, securing succession plans.
• Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment.
• Organize the team and shop floor coverage in an effective manner to meet the changing business needs.
• Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration into the company is positive.
• Communicate with passion and inspire the team on company messages and information during morning briefings, training, and one‑to‑one meetings.

• Lead from the front, role‑model the way to connect with clients and coach the team on the selling ceremony “in the moment.”
• Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged.
• Build a client‑centric mindset within the store that focuses on always exceeding the client expectations.
• Develop client database by optimizing data quality and quantity.
• Train and develop the team to be confident in their after‑sales knowledge.

• Grow the top‑line sales of the store, identifying opportunities and maximizing potential.
• Develop, define and implement relevant and tangible action plans in line with company needs and expectations.
• Focus on category development within the store, collaborating with all the relevant functions to ensure each category’s potential is maximized.
• Build, grow and develop a loyal client base, utilizing all available tools and opportunities.
• Act as a brand promoter, networking and creating awareness through representation of the brand at local activities.
• Connect with internal and external peers in the market to create an effective collaborative network.
• Understand the external competitive landscape and market trends and constantly take steps to increase knowledge and awareness.
• Proactively share market insights and opportunities with business stakeholders.
• Monitor business performance, results and audits and develop actions as needed.

• Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented.
• Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience.
• Maintain inventory and be accountable for inventory management and accuracy.
• Ensure that all store processes and procedures are harmonized to provide best‑in‑class client experience including:
  • All Health & Safety matters are adhered to.
  • Store facilities are maintained.
  • Grooming guidelines are respected.
  • Effective collaboration between front and back of house teams and activities.
• Additional duties and management responsibilities as required.

• Proven experience within a similar environment leading diverse people to success.
• Effective communication and interpersonal skills, valuing and amplifying diversity.
• Leads with empathy and curiosity to listen and understand.
• Strong and demonstratable commercial acumen.
• Ability to be agile, creative, and commercial in solution development.
• Passionate and knowledgeable about our product and the industry.
• A client‑centric mindset with a passion to exceed expectations.
• A committed team player, able and willing to collaborate with various stakeholders.
• A deep interest in fashion, art, and culture.
• Fluent in English.