Sales Assistant | Retail

Location:

Kuwait, KW Company:
Al Futtaim Private Company LLC Job Requisition

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.

• Store Safety Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent Customer Service Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting Provides customers with current, relevant information about the product. Sincerely thank all customers for shopping as they exit the store and invite them back.
• Quality Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Administrative Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

• Education High School Diploma or equivalent
• Minimum Experience:
  
  Minimum 2 years of Retail Sales experience.

• Good verbal communication skills
• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service