Senior Commercial Manager

• Serve as Tabby’s on-the-ground commercial representative in Kuwait, building strong relationships with key merchants and partners
• Act as an escalation point for merchant needs requiring an in-person presence or local touch
• Evangelise for Tabby in Kuwait by attending events, opening doors, and building Tabby’s local commercial presence and brand
• Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the appropriate teams
• Partner closely with account management, sales, and partnerships teams to drive deal closure and account growth
• Own and be accountable for GMV and potentially revenue targets for the Kuwait market through collaboration rather than direct control
• Firefight where required and repair merchant relationships by acting as a trusted local advisor and evangelist

• 5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail
• Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers
• Strong communication skills, comfortable representing a brand externally and building relationships at all levels
• Proven project management skills and the ability to get things done through collaboration rather than direct execution
• A commercial mindset with genuine curiosity about how businesses grow
• Relationship-driven leadership, with the ability to navigate difficult conversations and imbibe consultative selling
• Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch

Demonstrates expertise in building relationships with merchants and partners, driving account growth, and managing commercial strategies in the e-commerce sector. Proven ability to navigate complex conversations and operate effectively in a fast‑paced, ambiguous environment.

• Commercial Role Experience
• E-Commerce Sales Funnel Understanding
• Project Management Skills
• Relationship-Driven Leadership
• Strong Communication Skills

• Consultative Selling
• Collaboration
• Curiosity About Business Growth
• Ability to Navigate Difficult Conversations

• Account Management
• Sales
• Partnerships
• Retail
• Merchant Relationships
• GMV Targets
• Brand Representation
• Market Launch