Key Accounts Manager for Hypermarket and Supermarkets

Company Description Al-Tuhoo General Trading & Contracting Co., founded in Kuwait in the 1950s, began as a supplier of canned food and beverages and was officially registered with the Ministry of Commerce in 1956. Over time, the company expanded beyond foodstuffs into real estate, construction, and building materials, supporting its physical growth and market presence. Today, Al-Tuhoo is a major player in Kuwait’s construction materials industry, importing products from leading brands across Europe and Asia.

The company also maintains a strong presence in the tea sector, importing from Sri Lanka and India and holding franchises such as Premier Tea and Golden Arrow-Finlays. Al-Tuhoo continues to grow its portfolio and market reach while building long-term partnerships with international brands.
Role Description This full-time, on-site role is based in Shuwaikh and focuses on managing key accounts within hypermarkets and supermarkets. The Key Accounts Manager will oversee relationships with major retail partners, ensuring optimal product placement, pricing, and promotional activity to drive sales and market share. Responsibilities include developing and executing account plans, monitoring performance against targets, analyzing sales data, and coordinating with internal teams on inventory, logistics, and merchandising.

The role involves regular store visits, negotiation of agreements and promotional campaigns, and resolution of operational or service issues to maintain high customer satisfaction. The Key Accounts Manager will also identify growth opportunities, support new product launches, and provide market feedback to inform business strategy.
Qualifications

• Strong account management experience, including handling key accounts in FMCG, retail, or related sectors.
• Proficiency in business planning and KPI tracking, with solid analytical skills to interpret sales and market data.
• Demonstrated customer service orientation, with the ability to build and sustain long-term relationships with hypermarket and supermarket partners.
• Experience in key accounts management specifically for modern trade channels (hypermarkets, supermarkets) is highly preferred.
• Excellent communication, negotiation, and presentation skills in English;
  Arabic language skills are an advantage.
• Ability to work on-site in Shuwaikh, conduct regular field visits, and collaborate effectively with cross-functional teams.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
• Proficiency in MS Office (especially Excel and PowerPoint) and familiarity with ERP or sales reporting systems.