Inside Sales Executive – FMCG

About Food Vera

Food Vera International Trading Company is a Kuwait-based importer and distributor of international food brands. We supply hotels, restaurants and cafés, supermarkets and hypermarkets, wholesalers and grocery stores across Kuwait. We run temperature-controlled warehousing and a refrigerated delivery fleet, and we are ISO 22000 and ISO 9001 certified.

About the role

We’re hiring an office-based Inside Sales Executive to grow our customer base without going into the field. You’ll handle inquiries, find and follow up leads, send catalogues and quotations, and turn interest into orders. You’ll work closely with our field sales and key account team and report to the Sales Manager.

Key responsibilities

• Answer customer inquiries by phone, Whats App and email, and send catalogues, price lists and quotations promptly
• Find new leads from the office by researching and contacting restaurants, cafés, hotels, caterers, supermarkets, groceries and wholesalers
• Follow up every lead and quotation until it becomes an order, and keep the sales pipeline up to date
• Take orders, enter them in the ERP, and coordinate delivery with the warehouse and logistics team
• Win back inactive customers and introduce new products, promotions and launches to existing accounts
• Book appointments, tastings and sample deliveries for the field sales team
• Handle customer feedback, complaints and returns, and elevate when needed
• Support the accounts team with customer statements and payment follow-ups
• Keep customer records accurate and prepare weekly sales activity reports in Excel

Requirements

• 2+ years in inside sales, telesales or sales coordination, ideally in FMCG or food distribution
• Good knowledge of the Kuwait food market; an existing network of Ho Re Ca , retail or wholesale buyers is a strong advantage
• Strong Excel skills (lookups, pivot tables, filters) and professional email writing
• Fluent English;
  Arabic is a strong advantage, Hindi/Urdu a plus
• Confident on the phone, persuasive and persistent with follow-ups
• Well organised and able to manage many leads, quotations and orders at once
• Experience with an ERP or CRM;
  Odoo is a plus
• Bachelor’s degree preferred
• Currently in Kuwait with a transferable residency

What we offer

• Competitive salary plus sales incentives
• Office-based role with no field work
• A growing portfolio of international food brands to sell
• Room to grow with an expanding company

For more info please contact us on  or whats app