Security Supervisor

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Apply for Security Supervisor at IHG Hotels & Resorts in Kuwait City, KU, KW. This full‑time on‑site position offers great opportunities for career growth.

• Train new department team members.
• Establish security patrols and coordinate CCTV coverage during patrols.
• Complete schedules for security staff.
• Coordinate training for any employees participating in multi‑skilled training.
• Ensure the safety and security of guests, employees, and the establishment.
• Work to correct all hotel property deficiencies and safety or security hazards.
• Initiate action to improve hazardous situations immediately.
• Implement procedures for security and emergency incidents.
• Be thoroughly familiar with and guided by the hotel’s emergency plan in the event of a fire.
• Be familiar with the location and operation of fire alarms and firefighting equipment.
• Maintain the security system.
• Monitor staff clocking on and off duty.
• Allocate staff locker keys as necessary (optional for in‑house staff only).
• Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding, and housekeeping to ensure the hotel’s key control policy is adhered to and report discrepancies.
• Maintain 24‑hour surveillance of areas frequented by guests and all work areas.
• Maintain vigilance on the closed‑circuit TV system and inform the security officer on patrol duties of any unusual happenings.
• Ensure checks are conducted on the fire panel, fire hose outlets, and fire barriers, and ensure all safety equipment is in good working order; correct any faulty equipment.
• Ensure the hotel alarm system is in good working order.
• Maintain a good working knowledge of:
  • The hotel switchboard and paying system.
  • The control points and the operation of the hotel’s gas and air conditioning system.
  • The hotel’s fire indicator board, fire wardens’ telephones, and public address system.
• Maintain a daily log of incidents.
• Conduct regular locker checks in line with hotel policy.
• Check all packages and passes of employees entering and leaving the building.
• Carry out monthly fire inspections.
• Maintain knowledge of the liquor act and criminal code.
• Prevent gambling or sabotage of hotel premises.
• Ensure all outlets, fridges, cupboards, etc., are fully secured when not in use or unattended.
• Ensure no undesirables loiter in or around the hotel premises.
• Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed.
• Coordinate functions with other security staff and promote goodwill with them.
• Implement hotel policies and procedures and advise the Manager of Property Maintenance & Security of action taken.
• Handle disciplinary or criminal cases in a correct, secure, and courteous manner.
• Be alert for any unusual packages, guests, or vehicles and advise the superior.
• Be thoroughly familiar with the property layout, design, entry, and exit points.
• Make way by escorting VIPs and dignitaries when directed and direct traffic away from lobby and other busy thoroughfares.
• Ensure the safety control office is never left unattended.
• Provide escort duty for money transfers to the General Cashier’s office or bank as required.