Warehouse & Operations Manager

Overview

Direct and optimize the daily operations of a multi‑brand warehouse ensuring flawless high‑volume fulfillment and timely dispatch for sensitive products in Cosmetics, Food and Bakery.

• Act as ultimate authority on the warehouse floor, define clear roles and eliminate overlap the set strict KPIs and enforce workplace discipline and accountability.
• Implement strict inventory tracking protocols including FIFO to manage expiry dates for bakery and food items, zero waste and 100% stock accuracy.
• Oversee storage condition compliance, temperature and humidity controls required for both cosmetics and fresh food products.
• Establish and oversee a watertight efficient system for handling returns, RTO damaged or expired goods to minimize loss and ensure instant inventory updates.
• Manage relationships and resolve bottlenecks with shipping companies and delivery fleets to ensure seamless last‑mile delivery.
• Provide comprehensive daily and weekly operational reports regarding order fulfillment rates, return statistics and staff productivity directly to upper management.

• Minimum 10 years total professional experience in Warehouse Management, Logistics or Supply Chain Operations.
• Minimum 3 years of experience strictly in a managerial position overseeing operations and leading teams within FMCG, Food, Retail or Cosmetics sectors.

Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration or a related field.

CSCP, CPIM, Lean Six Sigma are a significant advantage.

• Strong, structured, and mature leadership personality with proven track record in organizing teams, establishing workplace harmony and turning disorganized environments into highly disciplined productive hubs.
• Deep knowledge of Warehouse Management Systems (WMS), ERP software, advanced Excel and modern e‑commerce fulfillment strategies.

Fluent in English (Arabic is a strong asset for managing diverse staff levels).