Intake & Services Coordinator

Austin Pets Alive! (APA!) is one of Austin’s most dynamic and beloved nonprofits. The organization leads the No Kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues, treats, and adopts out 10,000 homeless dogs and cats each year, providing the safety net for Austin’s most at‑risk shelter pets, which helps Austin to be a No Kill city, while also assisting other communities in saving homeless animals.

The organization is distinguished by its large volunteer workforce and the scrappiness of its grassroots and its non‑traditional, community‑based animal rescue work.

The organization continues to innovate best practices to save lives and spreads its impact by offering resources and mentorship related to its renowned lifesaving model through American Pets Alive!, APA!’s national division. In 2020, American Pets Alive! began the Human Animal Support Services (HASS) - an innovative initiative aimed at rethinking the traditional model of animal sheltering. It focuses on supporting both people and pets in the community to reduce the number of animals entering shelters and improve outcomes for both.

The project encourages collaboration between animal welfare organizations and community-based services, with a goal of providing personalized, proactive support that positions animal welfare as a social service.

APA! is building upon this community‑centered approach through an exciting partnership initiative in Hays County. Through Hays County Pets Alive!, a locally led and operated initiative launched by Austin Pets Alive!, APA! is working in partnership with PAWS Shelter of Central Texas to strengthen lifesaving programs, expand resources for pets and the people who love them, and build greater animal welfare capacity across Hays County.

PAWS Shelter of Central Texas has served Dripping Springs, Kyle, and surrounding communities for decades, providing no‑kill sheltering and compassionate care for homeless pets. This partnership brings together PAWS' longstanding connection to the Hays County community with APA!’s lifesaving programs, resources, and experience to support the continued growth of animal welfare services throughout the region.

Team members supporting this work may have the opportunity to collaborate across Austin Pets Alive!, PAWS Shelter of Central Texas, and Hays County Pets Alive! as these organizations and initiatives work together toward shared lifesaving goals.

Learn more about PAWS Shelter of Central Texas .

The Intake and Services Coordinator plays a key role in advancing the goals of APA!, with a focus on both animal intake logistics and community pet support services at the PAWS Kyle location. This position contributes directly to APA!’s mission to increase the live release rate across Texas by supporting a sustainable, inclusive, and high‑impact model for shelter operations. This role serves as a primary point of contact for members of the public seeking help with their pets, while also coordinating animals entering the shelter and maintaining strong relationships with community and animal welfare partners.

The Intake and Services Coordinator is responsible for managing their daily responsibilities, maintaining clear priorities, and delivering consistent, high‑quality work that aligns with APA!’s values and goals. This includes staying organized, using data or feedback to inform decisions, and following through on key tasks and responsibilities with minimal oversight. This is a hands‑on, mission‑driven role focused on results, reliability, and teamwork.

APA! is a volunteer‑centric organization. Every staff member is expected to work alongside…