Human Improvement Program Manager

Are you ready to join an organization where we focus on People First, have fun at work and make a difference in what we do? Dairyland is proud of our People First culture centered around appreciation, celebrating wins and collaboration. We’ve worked hard to ensure alignment between our culture and our processes and systems, learning and development and rewards and recognition programs.

As a team, we work together to leverage the team’s diverse perspectives, ideas and experiences to deliver nothing less than the best. We are collaborative, transparent and committed to our People and their work experience, growth and professional development.

Hiring Salary Range: $102,400 - $153,600 Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level.

Serve as a senior Human Performance Improvement (HPI) professional and technical resource to the Manager, Organizational Effectiveness. Independently administer, evaluate, and improve assigned programs, integrating causal analysis, corrective action, operating experience, observations, trending, assessments, and human performance training to strengthen individual and organizational performance. Develop program standards, methodologies, measures, and improvement recommendations consistent with departmental direction and organizational objectives. Provide technical guidance on complex performance issues, coordinate cross-functional improvement initiatives, and build employee and leader capability through training, coaching, and practical application of industry methods.

Independently lead, administer, and oversee assigned Organizational Effectiveness programs, ensuring effectiveness, consistency, and alignment with organizational objectives. Integrate Human Performance Improvement (HPI) principles and methodologies across causal analysis, corrective action, operating experience, observations, trending, assessments, and human performance training to support a coordinated approach to performance improvement. Develop and maintain program strategies, standards, methodologies, performance expectations, and continuous improvement priorities. Identify program needs, recommend direction, and manage implementation with minimal management guidance.

Provide technical guidance to the Manager, Organizational Effectiveness and organizational leaders on difficult and sometimes complex performance improvement issues within assigned program areas. Develop practical recommendations based on evidence, prior experience and analysis. Evaluate program health and organizational performance through data, trends, assessments, operating experience, observations, and performance indicators. Identify emerging risks and recommend appropriate organizational actions. Establish and maintain program performance measures, reporting methods, and evaluation criteria.

Communicate program health, trends, risks, and improvement effectiveness to leadership. Lead causal analyses, investigations, and evaluations involving difficult and sometimes complex performance issues within assigned program scope. Examine human performance, work conditions, organizational contributors, and the effectiveness of controls to identify causes and improvement opportunities. Engage management on significant risks, resource needs and decisions outside assigned authority. Provide technical oversight and quality review of causal analyses, corrective actions, and effectiveness reviews.

Ensure conclusions are supported by evidence, actions address identified causes, and evaluations verify…