Senior Director of Proactive Tech Support & AI Enablement
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IT/Tech
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Management
Job Description & How to Apply Below
Zendesk, Inc. is seeking a Senior Director of Technical Support to lead a global, multi-region organization transitioning agents toward proactive AI-aligned workflows.
You will define strategy, establish operating models, and partner across functions to ensure high-quality resolution and scalable support delivery. Ideal candidate has 15+ years in technical or SaaS support leadership, proven execution of large-scale transformations, and a track record of balancing customer outcomes with efficient
Join us at Zendesk, Inc. as our next Senior Director of Proactive Tech Support & AI Enablement in WI, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Director of Proactive Tech Support & AI Enablement role in the description above.
We appreciate your interest in this position.
Join Zendesk, Inc. and contribute to our ongoing work.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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