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Senior Strategic CSM: AI Adoption & Exec Partnerships

Job in La Crosse, La Crosse County, Wisconsin, 54601, USA
Listing for: Relativity
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
  • Business
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking a Senior Customer Success Manager to own outcomes for strategic accounts, guiding AI-driven litigation workflows and governance. You will act as a strategic consultant, shaping adoption plans and executive-level conversations.

You will lead multi-use case adoption, manage health metrics, and partner with Sales to drive renewals and expansion, while mentoring peers and building reusable playbooks.

As a Senior Strategic CSM: AI Adoption & Exec Partnerships, you will play an important part at Relativity in WI, United States.

The position is based in WI, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 82..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Strategic CSM: AI Adoption & Exec Partnerships role in the description above.

Position Requirements

10+ Years work experience
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