Human Services Assistant Fiscal Manager

Position: HUMAN SERVICES ASSISTANT FISCAL MANAGER

About La Crosse County

At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

• Wisconsin Retirement System (WRS) : A top-rated pension program.
• Affordable Insurance Premiums :
  Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off :
  Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance :
  Flexible schedules and wellness programs.

Diversity, Equity, Inclusion, and Belonging (DEIB)

At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

Overview

FLSA:
Exempt. This is a professional leadership role within the Finance Department responsible for managing the day-to-day operations of fiscal functions and leading staff performance and accountability efforts across the Human Services Department. Under the general direction of the Human Services Fiscal Manager, the Assistant Manager oversees fiscal and contract staff, coordinates key work streams, and ensures team activities align with the department’s mission, operational goals, and County values.

The position plays a central role in developing and maintaining internal systems that track performance, promote staff excellence, and ensure efficient service delivery, while ensuring operations and reporting systems meet regulatory requirements and support efficiency, accountability, and measurable outcomes.

Essential Leadership Functions Act with Integrity and Build Trust

• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives

Drive for Results

• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring

Develop Talent and Effective Teams

• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team

Lead with Vision and Strategy

• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long-term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

Lead with Paradoxical, Critical, and Agile Thinking

• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others

Build and Maintain Effective Relationships

• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team-minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders

Cultivate Community Engagement and Provide Excellent Service

• Understand and address the needs and concerns of the community
• Drive initiatives that create positive impacts beyond the organization
• Show self-awareness and manage emotions effectively in challenging situations
• Seek and respond constructively to feedback, even in the face of setbacks
• Balance empathy with accountability when leading self and working with others

Essential Job Functions

Supervises assigned fiscal and contract staff, including work planning, performance evaluation, professional development, and conflict resolution.

Leads daily operations in areas such as accounts payable, accounts receivable, insurance billing, vendor procurement, data reconciliation, and workflows.

Provides coaching and technical support to staff on operational procedures and best practices.

Supports recruitment, onboarding, and scheduling for assigned team members.

Encourages a culture of accountability, collaboration, and open communication within the team to promote professional growth and operational excellence.

Oversees department-wide Key Performance Indicator (KPI) tracking systems and dashboards.

Coordinates cross-functional work streams to ensure alignment with department goals and service standards.

Tracks progress on operational goals and provides status updates to the Fiscal Manager and other leaders.

Responds to data and reporting requests and prepares draft reports, charts, and materials for internal stakeholders.

Analyzes data to identify trends, measure performance, and develop actionable insights that inform leadership decisions.

Develops and maintains standard operating procedures and internal control documentation.

Identifies opportunities for workflow improvement, cost savings, or performance enhancements.

Collaborates with Information…