Receptionist, Customer Service​/HelpDesk

Center for Human Development, Inc. is seeking a full-time Receptionist. This position is responsible for greeting visitors and delivering exceptional customer service assistance. This includes answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Some decisions or judgment in determining the procedural steps or policies to be followed. Clerical duties of a routine nature such as computerized scheduling, reminder calls, checking insurance eligibility and cashier responsibilities.

• An equivalent combination of experience and training, which demonstrates the ability to perform the essential job duties.
• High School Graduate or Equivalent.
• Must be able to prioritize and multi-task.
• Demonstrate exceptional customer service and people skills.
• Must possess a valid driver’s license and pass all criminal history check requirements and drug screenings.

• Multitasking and time-management skills, with the ability to prioritize tasks while maintaining excellent customer service skills

• Answering phones and directing clients and visitors with tact and kindness.
• Operating Microsoft Office Word and Outlook, proficiency in using computer, faxes and printers.
• Receiving and recording payment on accounts from customers.
• Daily appointment reminder calls and insurance eligibility verification.
• Follow all policies and procedures.
• Inventory supplies, ordering and perform office projects
• Must maintain punctual and regular work attendance.
• Must have the ability to maintain positive and professional working relationships with co-workers, clients and other agencies.

Full-time position with attractive benefit package that includes medical, dental, vision, life/AD&D insurance, long-term disability insurance, excellent retirement benefit with generous contribution to 401k after orientation, Professional Development Plan, gym discounts, and more. Paid time off includes 1 day of sick time accrued each month, 1 day of vacation time accrued each month (increases with years of service), 10 paid holidays each year, and one month paid renewal leave every 7 years!

If you need assistance please call  or email hr .

The Center for Human Development, Inc. is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, national origin, sex, sexual orientation, religion, marital status, disability, or any other characteristic protected by state or federal law. We assure you that your opportunity for employment with CHD depends solely on your qualifications.