Receptionist, Administrative​/Clerical

Job Title

Receptionist (Client Service Professional)

H&R Block

La Habra, CA

• Employment Type: Full-time
• Seniority Level: Not Applicable
• Job Function: Administrative

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We focus on innovation, client experience, and sustainable growth through our Block Next strategy. We welcome curiosity, creativity, and a willingness to embrace challenges.

As a seasonal Client Service Professional/Receptionist, you will greet clients, manage appointments, and ensure a positive experience in person, over the phone, or virtually. You will support tax professionals and maintain a clean, organized office environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service.
• Maintain office cleanliness and organize resources with teammates.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and potentially in multiple locations.
• Sales or marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Ability to multitask.
• Computer proficiency with Microsoft Office.

$11.00 - $27.00 per hour.

• Employee Assistance Program with Health Advocate.
• Wellbeing program (Better You).
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (subject to eligibility).
• Additional benefits: H&R Block Retirement Savings Plan (401(k)), Employee Assistance Program, fitness center programs, associate discount program, and business travel accident insurance.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or nationality, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.