SeaWide Express: Operations Support
Listed on 2026-01-01
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Customer Service/HelpDesk
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Transportation
Sea Wide Express:
Operations Support at AJC Group
Sea Wide Express is an LTL transportation company with a rich background and extensive experience in providing ocean transportation services, inland transportation services, shipment consolidation services, and reliable cargo services between the world, Hawaii, and Alaska. Leveraging its parent company’s 40+ years of ocean transportation experience, Sea Wide Express provides “Smart” transportation solutions to the Hawaii and Alaska markets. We are known for our quality, consistency, and exceptional customer service from origin to destination.
As a unified, multi‑cultural team, we provide the most efficient and competitive transportation solutions for our customers worldwide.
We are looking for a dynamic transportation professional to join our operations team as Operations Support. The Operations Support candidate will perform critical administrative, operations, and customer service duties including business set‑up, company and customer communications, web administration, commercial interface, and logistics support.
Key Responsibilities Administrative Duties- Prepare and edit written communications
- Prepare reports & presentations
- Organize and maintain customer files/records
- Plan and schedule meetings and appointments
- Ship quoting & data entry
- Handle customer calls and inquiries
- Provide sales support
- Contact customers directly
- Provide rate quotes
- Interact with other vendors
- Efficiently handle customer load transactions including tracking/tracing and invoicing
- Bachelor’s Degree or equivalent experience
- 1 to 3 years of experience in transportation, logistics, or trucking industry is a plus
- To be successful in this role the ideal candidate should be:
- Detail‑oriented and multi‑tasking – zoned in on the detail while managing various tasks on a daily basis.
- Strong communication and customer service skills – enjoy daily interaction with customers and problem solving to get the job done!
- Proactive and follow‑through on all duties – work ethic is important to you!
- Adaptable and willing to learn new parts of the business – always growing with opportunities for hands‑on experience.
- Advanced proficiency in Microsoft Office – Excel is your best friend!
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