Call Center Representative

At Gold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long‑term career and grow alongside a dynamic company that values your potential, join us and let's achieve greatness together!

Full Time

• Medical
• Dental
• Retirement Plan
• Achievable Monthly Bonus

• Welcoming and booking new patients
• Making and receiving phone calls
• Scheduling and modifying appointments
• Verifying insurance eligibility and breakdowns
• Assisting existing patients
• Providing solution‑based customer service for patients

• Strong verbal communication skills
• Positive demeanor and attitude
• Comfortable working in a call center environment
• Coachable and willing to learn
• Good reasoning and people skills
• Professional attitude

• Dental experience (preferred)
• Bilingual in Spanish, Chinese, or Korean (preferred)
• 1 year customer service experience (preferred)

• Full paid training in your first week
• Base pay $16.50/hr + monthly bonus
• Full Time

• Entry level

• Full-time

• Other

• Dentists

Referrals increase your chances of interviewing at Gold Coast Dental by 2x.