CSR- In office Sales Representative

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- In office Sales Representative role at Fred Loya Insurance Agency

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• Provide professional, courteous service to internal and external customers.
• Answer any questions regarding customer policies.
• Accept payments and process transactions.
• Identify any potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Involved with marketing initiatives for new business development on an as‑needed basis.
• Maintain a neat and clean work area and office.
• Conduct FNOLs (vehicle inspections) and take vehicle pictures (requires squatting, bending, flexing).
• Conduct bank run deposits.
• Position is full time.
• Other duties as assigned.

• Computer literate, from basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.
• Must have excellent communication skills, be assertive, and have the ability to provide a first‑rate experience for our customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

• High School Diploma.
• Previous customer service experience is helpful.

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• Entry level

• Full-time

• Other
• Insurance