Pharmacy Technician​/Pharm Tech Apprenticeship

Pharmacy Technician / Pharm Tech Apprenticeship

This role has undergone a transformation from a transaction-based environment to a patient‑centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will interact with customers and develop strong patient relationships.

$16.50/hr – $20.00/hr (actual pay is determined by skills and experience)

Walgreens offers an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & the Department of Labor. The apprenticeship guide you toward PTCB certification and helps you maintain the high skill level required in pharmacy care.

• Assist the pharmacist under direct supervision in the practice of pharmacy.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and maintain accurate records.
• If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cash registers.
• Deliver a distinctive and delightful customer experience, greeting patients, resolving issues, and ensuring positive interactions.
• Perform inventory management tasks: ordering, unpacking, checking, and storing pharmaceuticals; filing claims for overages, shortages, and errors.
• Assist with clinical services, including collection and labeling of blood/urine samples.
• Maintain compliance with company policies, the pharmacy code of conduct, and Good Faith Dispensing policies.
• Handle telephone calls, process manual claims, and perform clerical duties as assigned.
• Assist in maintaining a clean, stocked, and orderly pharmacy department and support local medical community relationships.
• Complete special assignments and other tasks as assigned.

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model customer service best practices with all team members.
• Develop strong relationships with most valuable customers.

• Assist in pharmacy practice under the supervision of the pharmacist in accordance with state, federal, and company policy.
• Enter patient and drug information, fill prescriptions, verify medicine, and check for interactions; schedule and maintain workflow.
• Report prescription errors immediately to the pharmacist and follow policies on pharmacy errors and the quality improvement program.
• Strictly adhere to Good Faith Dispensing policy during all applicable prescription dispensing activities.
• Register all related sales, handle cash, and guide customers to the OTC aisle when possible.
• Handle non‑pharmacist telephone calls, including those to physicians.
• Process manual claims for third‑party prescription services and perform other clerical duties as assigned.
• Assist inventory management: ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, and damaged goods.
• Assist pharmacist with clinical services and coordinate clinics and external providers.
• Develop relationships with local medical community members through outreach and detailing.
• Assist with interior and exterior maintenance to ensure the pharmacy is stocked, clean, and orderly.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Earn and maintain PTCB certification through the designated program and/or state‑required certification/registration.
• Attend manager‑requested training and acquire continuing education credits.
• Maintain knowledge and skill in healthcare and pharmacy, including the latest news and developments.

• Fluency in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekends.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

• Seniority Level: Not Applicable
• Employment Type:
  
  Full‑time
• Job Function:
  Health Care Provider

We consider qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This role will remain open until filled.

To review benefits, visit