Nursing Unit Clerk - Intensive Treatment Program - Grossmont Hospital - Evenings

Hours :

Shift Start Time: 1 PM

Shift End Time: 9:30 PM

AWS Hours Requirement: 8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:
Every Other

On-Call

Required:

No

Hourly Pay Range (Minimum
- Midpoint
- Maximum): $26.120 - $31.340 - $35.100

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

This position was originally posted to ratified SEIU members from 7/17/2026 to 7/25/2026 . The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.

Performs as the coordinator of communication for the unit and assumes primary responsibility for medical record management. Greets visitors and ensure meeting of needs or referred to appropriate resources. Facilitates patient data management through transcription, order entry, and documentation. Support best use of resources in management of equipment, supplies, and other department resources.

• H.S. Diploma or Equivalent
• 1 Year Experience as Unit clerk/secretary in an acute care setting

• Admissions, discharges and transfers
• Enters accurate disposition of patient requiring admission, transfer or discharge per unit time guidelines.
• Requests medical records, films, or other medical record information from other facilities.
• Coordinates scheduling of tests and retrieving results to support patient progress.
• Collects and prepares patient data necessary to support interfacility transfer.
• Dismantles chart and returns to Medical Records, including old charts.
• Customer service and communication
• Greets and makes welcome a variety of customers by the telephone and in person.
• Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance.
• Uses scripts as appropriate including answering phones, transferring calls and service recovery.
• Answers call lights within 4 rings or calls into patient rooms to validate request.
• Answers phone within 4 rings; transfer calls as indicated.
• Responds to all inquiries with a timeliness that promotes customer satisfaction.
• Coordinates with physicians and departments team members via paging system or phones.
• Assists in directing others during crisis interventions (codes, disasters, etc.).
• Communicates effectively with all levels of staff and uses chain of command per unit guidelines.
• Data entry and inquiry
• Accurately enters orders in electronic information systems, noting order number within 2 hours of availability to clerk.
• Enters stat order within 30 minutes and communicates with appropriate staff.
• Seeks clarity before completing the entry when order not clear or refers to nurse for follow-up.
• Retrieves diagnostic study, lab results, and other relevant patient information supportive of patient assessment.
• Completes order entry via down time procedures when electronic information systems not available.
• Department efficiency and effectiveness
• Efficient in completing own work, organizing, prioritizing and delegating to support productive completion of work within unit time guidelines.
• Orders supplies, forms and equipment, maintains stock per guidelines.
• Manages equipment through proper operation, obtaining supplies, troubleshooting and calling for maintenance (e.g. fax, copier, printer, tube system, phone systems, intercom and other equipment supportive of completing clerical work).
• Logs, assigns, and tracks wireless phones and other portable…