Medical Receptionist​/La Mesa​/

Job Title: Medical Receptionist

Location: 8860 Center DR #420 La Mesa, CA 91942

Job Type: Full Time

Schedule: Monday-Thursday. Office is closed on Fridays and weekends

Hourly Range: $20.00 - $22.00 (based on level of experience)

A growing gastroenterology practice in La Mesa, staffed by four experienced providers delivering comprehensive digestive care, from routine screenings to advanced procedures.

The Medical Receptionist plays a critical role in delivering a welcoming and seamless patient experience. This highly visible, patient-facing role is responsible for the front office operations, including check-in/check-out, appointment management, insurance verification, and maintaining an efficient and friendly front desk environment. The ideal candidate thrives in a fast-paced clinical setting, multitask oriented, demonstrates exceptional communication skills, and ensures that every patient interaction reflects our standard of care and service excellence.

• Manage incoming calls including scheduling appointments and addressing patient inquiries.
• Exhibit friendliness and courtesy in interactions with patients and co-workers.
• Adhere to HIPAA regulations for patient information confidentiality.
• Inform patients of any appointment delays and manage concerns with professionalism.
• Schedule and confirm follow-up appointments.
• Comply with all safety guidelines and policies.

• Must have at least 1 year of EPIC experience in a healthcare setting
• Empathetic and patient-focused approach.
• Proven experience in a receptionist role, preferably within a medical setting.
• Proficient in phone etiquette and managing multiple lines.
• Strong organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Demonstrated self-motivation and drive.
• Ability to effectively multitask in busy environments.
• Record of consistent attendance at previous employment.
• Prior experience in a medical office setting.
• Bilingual skills in Spanish a plus

• Medical benefits after 90 day probation

San Diego Gastroenterology Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.