Assistant Director, Project Management and Business Solutions

Position Summary

Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education.

CSM offers excellent health insurance benefits;
State Retirement Pension plan; wellness programs;
Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

This position provides support in the design, implementation, and evaluation of IT initiatives related to projects and business process improvement efforts across the college. The role coordinates, monitors, and reports on technology projects that include but are not limited to discovery, design, development, and implementation across all CSM campuses and sites for both stakeholders and IT professionals. Mentors and guides IT stakeholders to create, execute, manage, and enhance enterprise-wide IT services and operational processes.

Oversees the entire project life cycle, ensuring regular communication with executive stakeholders to foster trust and transparency between IT and other functional units. Utilizes industry‑recognized methodologies to ensure compliance with standards and requirements, delivering ongoing reports on progress and performance to stakeholders. This position reports to the Director of Project Management and Business Solutions.

Mentors and guides IT projects using project management tools and techniques to avoid project delays and resolve issues as they arise. Develops and maintains robust systems and methods for the reliable delivery of projects. Works with stakeholders to evaluate project scope and determine priority within an established project schedule. Fosters support for project management methodology throughout the community, including all functional areas in the college.

Utilizes a review process that evaluates project success criteria after go‑live to assure full value capture and continuous improvement opportunities. Sets criteria for determination of project priority and works with stakeholders to monitor and report on progress. Assists with project completion where possible. Monitors quality of placements and conducts site visits. Responsible for all aspects of the client relationship and deliverables.

Collaborates with department heads and staff to understand their IT needs and implement effective enterprise IT solutions. Communicates IT strategies, initiatives, and performance goals to stakeholders. Develops external relationships, as appropriate, to identify and keep abreast of emerging trends and opportunities in IT. Offers project management training to stakeholders.

Conducts market research to identify potential solutions based on stakeholder needs, requirements, opportunities, and potential partners. Analyzes the performance and impact of partnership activities and provides insights and recommendations. Stays informed about industry developments and best practices in engagement and collaboration.

Represents the organization at industry events, conferences, and networking opportunities. Organizes and participates in workshops, seminars, and other outreach activities. Builds a network of contacts within industry‑related sectors. Chairs the Project Management Community of Practice (PMCoP).

Identifies and reviews current business practices and recommends desired outcome solutions. Interviews stakeholders to obtain their desired state of operations. Provides recommended solutions to eliminate waste, improve time to…