IT Support Specialist

IT Support Specialist role at Sulzer
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• Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
• Build and configure PCs and laptops per standard configurations.
• Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
• Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
• Assist with IT project planning, budgeting, and implementation.
• Coordinate with vendors and consultants for hardware/software procurement and support.
• Use Service Now to manage and resolve help desk tickets.

• Bachelor’s degree in computer science or related field, or equivalent experience.
• 5+ years of experience in IT support and systems administration.
• Experience in a multi-site, enterprise IT environment preferred.

• 11 Paid Holidays
• 15 Paid Time Off (PTO) Days
• Medical, dental, vision, life & disability insurance
• 401k with 6% company match
• Employee Assistance Program
• Employee Wellness Program
• Bonus Programs
• Onsite cafeteria with subsidized meals (La Porte Service Center)

No visa or work permit support can be provided for this role.

Do you have a question about the role? Reach out to Jerome Blalack at  or Hiring Manager – John Teepe.

You apply with your employee profile in Success Factors, make sure you complete the relevant sections before submitting your application. We encourage you to inform your current people manager when you apply for a new role within Sulzer. We are looking forward to hearing from you!

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Machinery Manufacturing