Field Service Technician Lead

Apply for the Field Service Technician Lead role at Integrated Power Services
. Are you a hands‑on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top‑notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment.

If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us.

• Responsible for overseeing field service technicians in the field.
• Represent the company in a knowledgeable and professional manner.
• Assist with developing proposals, performing job walks and defining work scope to meet customer needs and requirements on reliability, preventative maintenance, motor change‑outs and testing of customer equipment.
• Perform on‑the‑job training of subordinate workers in advanced electrical skills and maintenance practices.
• Assume responsibility as assigned and act on own authority accordingly.
• Complete field service safety checklist on every job to identify and mitigate job hazards.
• Perform electrical tests using various portable electronic equipment including but not limited to:
  Megger®, PdMA MCE, Multimeter, and DLRO.
• Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti‑friction bearings, set seals, air gaps, torque critical components to proper torque specs.
• Strong problem‑solving skills. Think outside the box to get the customer back online quickly and safely.
• Work alone and in teams to get work done in tough environments.
• Interpret and ensure compliance with operating policies and procedures.
• Clean electro‑mechanical equipment using various methods including but not limited to bead blasting, ice blasting and solvent cleaning.
• Maintain close relationships with customers as well as the sales, marketing, field service and service center technical teams.
• Prepare technical reports to provide information on conditions of equipment service and recommend actions to be taken.

• PDMA testing experience preferred.
• Level I Vibration Analysis preferred.
• 2+ years of AC/DC motor experience.
• Strong attention to detail and ability to follow directions with precise execution.
• Ability to work in a fast‑paced environment, follow standardized work procedures and apply strong analytical problem‑solving dynamics in a continuous improvement environment.
• Ability to collaborate with team members.
• Strong customer focus with professional communication.
• Available and willing to work flexible hours, overtime and weekends as required, willingness to be on call.
• Ability to perform math functions including addition, subtraction, multiplication and division, including understanding fractions and percentages.
• Strong verbal and written communication skills.
• Basic computer skills.
• Must have a valid Driver’s License and acceptable driving record.
• Ability to travel locally and overnight.

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative and thrive in a fast‑paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

IPS opened its doors in 2007 to become the industry's leading service provider, offering single‑source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the…