Administrative and Billing Coordinator

Administrative and Billing Coordinator

Location

US-TN-La Vergne

Category Administration

Position Type Full-Time

Remote No

Administrative & Billing Coordinator

Location: La Vergne, TN
Department: EFS

About Shermco:
Shermco Industries is North America's leading independent electrical testing, maintenance, and engineering service company. We are seeking a detail-oriented and proactive Administrative & Billing Coordinator to support daily office operations, billing activities, and project administration. This role ensures the office runs smoothly while maintaining accurate and timely billing for our customers and internal teams.

Responsibilities

Administrative Support

Provide daily administrative and office management support to employees, managers, and customers.

• Answer incoming calls and route or relay messages professionally.
• Schedule and coordinate travel arrangements, meetings, and internal events.
• Maintain office, safety, and PPE supplies; coordinate technician uniforms and replenishment.
• Assist with timecard compilation, reporting, and data entry.
• Perform general administrative duties including filing, scanning, typing, and data organization.
• Support operations with purchasing and other departmental needs.

Billing & Financial Administration

• Prepare, calculate, and issue customer invoices, account statements, and supporting documentation.
• Ensure billing accuracy by gathering all required project and labor data from Project Managers.
• Maintain billing records, ledgers, and credit balances; resolve billing discrepancies or irregularities.
• Post billing data into ERP (Navision/Business Central) and other databases (Power
  
  DB).
• Respond to customer inquiries and assist with payment coordination.
• Compile and maintain reports for budgets, revenue tracking, and cost summaries.
• Collaborate with Accounting to ensure timely posting, reconciliation, and financial reporting.

Other Responsibilities

• Maintain organized digital and physical records of billing, reports, and administrative documentation.
• Support special projects and continuous improvement initiatives as assigned by management.

Qualifications

• High school diploma required; post-secondary education in Business Administration or Accounting preferred.
• 2+ years of experience in administrative support and/or billing roles, ideally in a service or technical industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems (Navision/Business Central) preferred.
• Strong attention to detail, organizational, and time management skills.
• Excellent communication and customer service skills, both written and verbal.
• Ability to handle multiple priorities in a fast-paced environment.
• Reliable, professional, and self-motivated with a strong sense of ownership.

Additional Requirements

• Must pass pre-employment background check and drug screening.
• Must be able to read, write, and speak English fluently.
• Occasional travel may be required.

EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.

NO AGENCIES PLEASE

USD $25.00 - USD $35.00 /Hr.

Required

Preferred

Job Industries

• Other