Operations Assistant Admin

Job Overview

Rasa Floors, a family‑oriented flooring company founded in 1994, operates 25 locations across the U.S. We offer same‑day and next‑day installations, extended service hours, and a lifetime carpet labor warranty. We are looking for a positive, upbeat, professional, and dedicated Operations Assistant/Admin to support our operations department.

• Schedule: 7 am–4 pm Monday through Friday; some Saturdays depending on business needs.
• Pay: $18.00 hourly.
• Employment Type: Full‑time.
• Seniority Level: Entry level.

• Assist with administrative responsibilities within the department.
• Review work orders submitted by subcontractors to ensure accuracy for billing.
• Assist the Installation Manager in entering installer names into company software.
• Scan all work orders for billing documentation.
• Conduct research for the open orders report at the end of each month.
• Process material returns to suppliers when necessary.
• Affix inventory tags to incoming inventory; zero out tags for rolls under five feet.
• Maintain forklift binders and first aid kits current and properly organized.
• Interact with sub‑contractor services regarding updates for new hires, direct deposit, address, etc.
• Send emails and follow up on shortages as needed.
• Ensure installations are completed according to schedule.
• Process orders as necessary for subcontractors and/or the operations department.
• Maintain the printing of inventory tags.
• Order and receive materials from suppliers.
• Sell supplies to subcontractors.
• Maintain communication with subcontractors.
• Oversee warehouse cleanliness duties (sweeping floors, arranging dumpster pickup, ensuring parking lot cleanliness).
• Coordinate the use of the branch training room and maintain its calendar.
• Maintain and organize office supplies and samples.
• Perform general administrative duties such as filing.
• Occasionally drive to run branch errands.
• Stay current with industry trends, best practices, and safety compliance.

• Proficient communication skills: effectively communicate in written and verbal English (bilingual in Spanish is a plus, but not required).
• Strong reasoning and problem‑solving ability.
• Detail‑oriented: able to multitask and manage time effectively in a fast‑paced environment.
• Adaptable and flexible: able to adjust to changing circumstances.
• Able to work independently and as part of a collaborative team.
• Basic mathematical skills: addition, subtraction, multiplication, division in whole numbers, common fractions, and decimals.
• Proficiency in Windows and Microsoft Office; ability to learn new/internal software.

• One (1) year industry and/or administrative experience.

• Valid driver’s license.

• Lift and move 1–10 lbs frequently and 11–25 lbs occasionally.
• Remain stationary for prolonged periods; use hands, arms, and reach repetitively; stand and walk occasionally.
• Listen and understand speech; express ideas verbally.
• Maintain clear vision, color vision, peripheral vision, depth perception.

• New hire training conducted in an office setting.
• Job in an office setting; operations assistant shares a large, open floor with a cubicle set.
• Uses standard office equipment (computers, phones).
• Noise level usually moderate to loud.
• Fast‑paced with a high volume of calls and emails.

• Medical, Dental, Vision, Life Insurance; short‑term and long‑term Disability; accident and critical illness plans starting at 30 days.
• 401(k) with up to 4% match after 90 days of service.
• Paid time off (up to 2 weeks in the first year; starts after 30 days).
• 9 paid holidays.
• Education reimbursement program.
• Employee discounts.
• Volunteer hours – get paid to volunteer (3 hours per month).
• Career development and advancement opportunities.
• Rasa Personal Leadership Program.
• Employee Experience Program.

RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.