Business Systems Analyst

Company Description & Job Description

Ingram Content Group (ICG) is currently recruiting a Business Systems Analyst to join our team in LaVergne, TN (Nashville, TN). This person participates in the product development life cycle for Oracle Financial and Reporting Applications, including OBIEE and other related products. They act as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use.

They also serve as the point of contact for problem tickets raised by internal associates for both internal and external customers. They work closely with other Ingram Content Group Companies and Departments, create detailed technical specifications for bug fixes, application enhancements, and new application features, and assist in defining functional requirements through interaction with various business areas. They help set up new representatives, maintain Ship Methods as defined by the business owner, and create and monitor health checks on system activity.

They act as an internal liaison to verify the accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. This position requires presence at our headquarters for a minimum of three days per week.

Want to help explore and build new ways to deliver content to the world?

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile and emphasize authenticity, creativity, and transparency upon a fact‑based foundation.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can't wait to meet you!

• Bachelor's degree in Business, Computing, Digital Media or related field or directly related year‑for‑year experience
• 1+ years’ experience working with software applications

• Knowledge of Oracle Financial Applications
• Knowledge of SQL
• Knowledge of IT development processes
• Familiarity with third‑party reporting software
• Technical project management skills

• Work with the EOM Team and assist in gathering business requirements from both internal and external customers.
• Assist the EOM Team in translating business requirements into technical requirements, including scope definition, detail, and process flows.
• Document functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings.
• Assist with QA by completing test plans for Oracle and LSI application functionality.
• Work with the project team to perform gap analysis of assigned functional specs and prototypes.
• Assist in maintaining Auto Reports and OBIEE reports.
• Act as first‑level support for Financial System and Reporting problem tickets.

Hiring Salary Range: $63,945 – $80,849. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our…