Server Support Technician

Job Title

Server Support Technician (100% Onsite)

LaVergne, TN 37086

12 Month Contract

$25-30/hr. on W2 without benefits

Over 40 hours will be paid at time and a half; maximum 58.25 per week.

Second shift 4:30 pm - 1:00 am; OT 4:30 pm - 2:30 am

• Server Installation & Configuration:
  Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability.
• Hardware Maintenance:
  Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components.
• Troubleshooting & Repairs:
  Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity.
• Performance Optimization:
  Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability.
• System Updates & Patches:
  Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments.
• Integration Support:
  Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network.
• Documentation & Reporting:
  Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues.
• Collaboration:
  
  Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure.
• Data Center Operations:
  Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling.

• Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience.
• Proven experience working with NVIDIA servers or similar high-performance computing hardware.
• Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems.
• Familiarity with server operating systems (Linux, Windows Server) and server management tools.
• Experience with server virtualization, data center management, and cloud-based environments.
• Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.).
• Proficiency with server diagnostics tools and hardware monitoring software.
• Excellent troubleshooting and problem-solving skills with attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel.

• Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies.
• Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments.
• Knowledge of server management frameworks like IPMI, iLO, or similar.
• IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus.
• Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.

Entry Level

Contract

Information Technology

Computer Hardware Manufacturing, Software Development, and Appliances, Electrical, and Electronics Manufacturing

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