Warehouse Associate II; Forklift Certified

Position: Warehouse Associate II (Forklift Certified)
JOB SUMMARY:

The Warehouse Associate II is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate II works with multiple software platforms, supervises the output of a picking line, and operates machinery/equipment necessary for order fulfillment.

This position reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:

* Responsible for pick and pack of outbound orders for a variety of customers

* Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues

* Verify and audit inventory receiving, stocking, fulfillment, and order returns process

* Monitor and maintain minimum stocking quantities on the picking lines

* Process returned orders back into inventory

* Perform quarterly inventory cycle counts

* Process orders and create shipping documentation on a variety of software platforms

* Operate machinery and equipment necessary for order fulfillment

* Oversee a production line or project to meet required demand as directed by supervisor

* Participate in special projects such as kitting, inventory labeling, creating finished goods, etc.

* Perform other duties as assigned

REQUIRED QUALIFICATIONS:

* High School Diploma or equivalent

* 3 years of experience in warehouse operations

* Forklift Certified

* Must be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlines

* Ability to work with multiple software platforms

* Ability to operate machinery/equipment as required

* Ability to handle repetitive work

* Ability to adapt to change

* Ability to work on multiple projects simultaneously while accomplishing daily tasks

* Effective oral and written communication skills and excellent interpersonal skills

* Attention to detail, critical thinker and problem-solving skills

* High standards for integrity, honesty, professionalism, and work ethic

* Commitment to service excellence

* Ability to work independently while demonstrating excellent organization and follow through

* Demonstrates flexible and efficient time management and ability to prioritize workload

* Ability and willingness to move with purpose and a strong sense of urgency

* Self-motivated, positive, and enthusiastic

* Self- starter with a strong desire to exceed expectations and capable of supporting a team

* Maintains confidentiality discretion

* Ability to effectively work in collaboration with others to achieve business objectives

* Willing to grow and be challenged

* Attends training as requested/deemed necessary