高级客户经理

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技， 以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King 可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

优先与客户进行互动。在未直接与客户交流时，请与办公室同事协作。

What's in it for you:

As a Senior Services Account Manager
, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings.

You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

What you will do:

• Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Conflict Management:
  Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Consultative Selling:
  Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Initiative:
  Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Industry and Market Analysis:
  Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Prioritization:
  Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Problem Solving:
  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Team Selling:
  Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

What you will bring:

• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• DL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not…