Salesforce Architect, Service Cloud at NeuraFlash

Transform customer experiences as a Salesforce Solution Architect at Neura Flash, Part of Accenture. This hybrid role focuses on designing and implementing Service Cloud solutions using Salesforce technologies.

In this pivotal role, you will collaborate with the Service Cloud Practice Lead to drive Salesforce project implementations. The position requires a blend of technical consulting and project management skills, particularly with Salesforce Service Cloud. Your expertise will help identify customer requirements and tailor innovative AI-powered solutions that truly set Neura Flash apart.

Key Responsibilities:

• Facilitate reviews to gather customer business processes

• Translate requirements into Salesforce designs efficiently

• Configure and customize Salesforce Service Cloud

• Develop detailed technical specifications for clients

• Deliver end-user training sessions and documentation

Requirements:

• 3+ years in technical consulting and project management

• 2+ years delivering Salesforce projects

• Deep knowledge of Salesforce administration, especially Service Cloud

• Proven ability in Software Development Lifecycle management

• Strong skills in managing multiple Salesforce project deployments

Lead significant Salesforce projects that enhance customer interactions and drive innovative solutions at Neura Flash.
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