Administrative Assistant 3: Lacey​/Hybrid

The Employment Security Department (ESD) is seeking a collaborative, detail-oriented, and highly organized professional to serve as an Administrative Assistant.

The ideal candidate is an adaptable problem-solver who brings calm, clarity, and professionalism to everyday operations and customer interactions. You are inclusive, equity-minded, and skilled at building positive relationships with diverse internal and external stakeholders—even in high-stress situations. You excel at balancing multiple priorities, navigating administrative systems, and translating complex processes into organized, secure tracking mechanisms to support your team.

This position is expected to work a hybrid schedule, with one day of telework and four days at the Work Source office in Lacey. Final schedule will be determined by the supervisor.

As an Administrative Assistant, you will provide critical administrative and secretarial support to Regional Operations Managers and Work Source Offices. Your work directly contributes to healthy communities by ensuring local teams have the operational support, resources, and coordination needed to improve economic security across Washington. Operating in a dynamic environment, you will handle varied administrative tasks spanning fiscal monitoring, personnel logistics, data tracking, and customer service.

This role requires strong judgment, excellent communication skills, and a commitment to maintaining confidentiality and operational efficiency.

• Provide comprehensive support to Regional Operations Managers and Work Source Offices by routing correspondence and stepping in to assist with special assignments or committee work.
• Coordinate personnel and payroll paperwork
  , including tracking performance evaluation schedules and managing recruitment, selection, appointment, and promotion documentation.
• Manage office timesheets and leave requests
  , securely maintaining records while monitoring and reconciling charge codes and leave balances.
• Support budget development and cost management by monitoring expenditures, reviewing financial records, and processing estimates.
• Oversee inventory and supplies by evaluating equipment needs, placing orders, tracking physical stock, and managing the surplus and transfer of equipment.
• Assist with office procedures and data files
  , compiling and analyzing information to generate detailed reports, projects, and special assignments.
• Coordinate agreements and contracts by assisting in the development, updating, processing, and monitoring of resource and data-sharing agreements.
• Manage travel, training, and facilities logistics
  , including arranging staff itineraries, tracking documentation, generating activity schedules, and scheduling events.
• Serve as a technical and telecommunications liaison
  , coordinating equipment and technical support requests directly with facilities teams.
• Deliver responsive customer service to internal and external partners, navigating stressful situations and communicating effectively with individuals from diverse backgrounds.

Option 1:

Four (4) years equivalent education/experience.

Option 2:

High school diploma or equivalent

ANDThree (3) years of clerical, office or administrative experience.

Option 3:

Associate’s degree in business administration, public administration, or a closely related field may substitute for experience.

ANDOne (1) year of experience as an Administrative Assistant 2

ORTwo (2) years as an Administrative Assistant 1.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

• Budgeting & Cost Management:Ability to evaluate costs, approve purchases, and…