Facility Coordinator

Facility Coordinator

A Hiring Company

RACOM, established in 1972, designs and installs advanced technologies used in the 911 response system. With 250 employees across 17 locations nationwide, RACOM is committed to delivering high-quality products and services to first responders, utilities, and transportation.

The Facility Coordinator is responsible for managing day‑to‑day operations of the service center, ensuring a well‑maintained, organized, and efficient facility.

• Oversee daily operations, including opening and closing procedures, facility maintenance, security, and customer service.
• Manage customer walk‑ins, phone calls, and service requests, routing them to appropriate personnel and maintaining a log of inquiries and resolutions.
• Coordinate with the Service Manager to address any facility‑related issues that may impact service operations.
• Process service‑identified or customer walk‑in RMAs, parts quotes, and straightforward orders, escalating to the Regional Service Development Manager when needed.
• Collaborate with the National Facilities Coordinator to implement best practices and consistent facility management across all centers.
• Maintain accurate records of facility maintenance, repair activities, and equipment inventory to ensure compliance with company policies and safety regulations.
• Coordinate with local vendors and suppliers for facility‑related services, negotiating contracts to ensure cost‑effective support.
• Assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and customer engagement.
• Submit customer orders to the appropriate department for processing and maintain organized inventory of materials.

• Health, dental, and vision insurance
• 401(k) with company match
• Annual performance review and bonus eligibility
• Paid holidays, vacation, and sick days
• Ongoing technical training
• Advancement opportunities
• Company-provided uniforms and safety equipment
• Safe, clean, and friendly work environment

Hourly wage: $21.50 – $29.00 per hour. Additional employee benefits included.

Entry level

Full-time

Management and Manufacturing

Lacey, WA