DSHS DVR Performance Analyst

Division of Vocational Rehabilitation (DVR) has an exciting opportunity for a Performance Analyst also known as a Management Analyst to join our team. In this role, you’ll support the division’s ongoing commitment to data-driven decision-making, continuous improvement, and modernization. Reporting to the Performance & Evaluation Analyst, this position serves as a senior-level resource for analyzing complex data, improving business processes, and developing meaningful insights that support DVR staff, management, leadership, and stakeholders.

This opportunity is primarily teleworking with one in-office day a week.

• Collects, organizes, and validates performance data used to measure program results and support management reporting.
• Creates reports, presentations, and data visualizations that make complex information easier to understand for different audiences.
• Reviews and cleans data from case management and other systems to ensure information is accurate and ready for reporting.
• Develops and documents clear procedures and workflows to ensure data is collected consistently, accurately, and on time.
• Reviews reports and performance data to identify trends, errors, gaps, and areas that may need additional review.
• Builds strong working relationships with subject matter experts, managers, and Executive Leadership to support ongoing performance reporting.
• Analyzes data to identify trends, challenges, and opportunities for improvement and provides recommendations to support program performance and strategic planning.
• Monitors data and system use and recommends ways to improve data accuracy, validation, staff engagement, and alignment with division goals.
• Supports Quality Assurance and Compliance teams with data and process improvement related to audits, corrective action plans, and strategic planning activities.
• Facilitates work groups to collect and analyze information, identify current and future needs, and support strategic and state planning.
• Conducts special or ad hoc data analyses as requested by the Planning and Evaluation Analyst.
• Provides guidance to staff across the division on how to interpret data and determine which information best demonstrates progress toward program goals.
• Participates in and facilitates internal and external work groups focused on process improvement, data analysis, reporting requirements, and system testing.
• Collaborates with DVR staff and partner agencies to provide expert guidance on performance management, data interpretation, reporting, and data-driven decision-making.

We are looking for professionals with:

• A bachelor’s degree
  * in business administration, public administration, law, public health, health administration, or a related field.

AND

• Four years of experience
  ** conducting research, evaluating performance, and analyzing policies, laws, rules, or regulations.
• Relevant e xperience may be substituted, year for year, for required education.
• Relevant graduate education may be substituted, year for year, for the required experience.

• Ability to conduct a variety of methods for data analysis.
• Ability to collect, analyze and interpret data from a variety of sources, and to differentiate meaningful data from non-significant or irrelevant data.
• Knowledge and use of MS Office products and Adobe Pro.
• Expertise in Excel, data visualization tools Power BI or Tableau, and familiarity with statistical analysis applications such as SQL, Python or R.
• Ability to produce accurate written reports and other work products that are understandable and useful to others who are not proficient in statistical methods including data visualization.
• Ability…