Seasonal Part Time Floor Staff

Seasonal Part Time Floor Staff - $/Hour

Job Category
:
Floor Staff - Theatre

Requisition Number
: SEASO
040125

• Part-Time
• On-site
• Rate: $19 USD per hour

Martin Village Stadium 16 & IMAX
Lacey, WA 98516, USA

We are seeking outgoing and energetic applicants looking for part-time seasonal employment expected through January 2027 and are available to work weekends and holidays, as this is a 365-day-a-year business and do the bulk of our business on weekends and holidays. Scheduled hours per week fluctuate based on our business levels, and shifts can start as early as 6am or end as late as 3am.

The Floor Staff employees are responsible for selling tickets and food items at the concessions stand, greeting and checking guests in, and maintaining the cleanliness of the lobby, hallways, and auditoriums during business hours.

Summary: Floor Staff team members are primarily responsible for ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand, as a Greeter, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including

• Regular and consistent attendance
• Handling of emergency situations when called upon to do so
• General cleaning duties; and
• Compliance with our company dress code.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Promoting the Regal Crown Club program

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Promoting the Regal Crown Club program
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Operating, preparing and cleaning of all concession related equipment
• Complying with all local, state and federal food safety laws.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Ensure required alcohol certification and training are current where applicable.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
• Perform in-auditorium concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management