Fiscal Technician Receipts

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world’s longest floating bridge, and operates the largest ferry system in the nation!

WSDOT Accounting and Financial Services Division is currently seeking a Fiscal Technician 2 to join the Payments & Receipts Unit in Lacey, WA. In this role, you will provide essential fiscal and administrative support that helps ensure vendor payments and cash receipts are processed accurately, timely, and in compliance with applicable policies and procedures. You will work with financial transactions, warrants, remittances, records, and customer inquiries while using established accounting systems and processes.

Your work will directly support the accurate processing of public funds and the delivery of WSDOT transportation projects.

• Sort incoming mail, accurately log checks and payments, verify and balance daily check totals, and support scanning and electronic recordkeeping.
• Research and log returned warrants, match remittances to incoming warrants, process single-flag transactions, and identify, research, and resolve discrepancies.
• Ensure financial documents are handled in compliance with agency policies, internal controls, and applicable records retention requirements.
• Prepare and process daily cash receipt transactions, and other financial documents, ensuring timely and accurate recording in the financial system.
• Verify, balance, and reconcile receipt information to supporting documentation and research and resolve discrepancies.
• Identify process improvement opportunities and communicate recurring issues, trends, and discrepancies to supervisory staff.
• Develop, update, and maintain desk procedures, reference materials, workflow documentation, and training materials to support continuity and consistency.
• Provide timely and professional customer service by responding to inquiries and providing information and assistance regarding payments, warrants, and related financial transactions.
• Research and resolve customer inquiries, communicate with agency staff, vendors, and customers, and maintain accurate records and documentation.
• Process petty cash requests, prepare checks for signature, maintain the petty cash check register, coordinate approvals, and communicate with customers regarding check availability.
• Cross-train with Fiscal Analyst 1 and Office Assistant 2 staff to provide operational support and workload coverage.

To be considered for this opportunity, the following competencies are required:

• Customer Service & Communication: Clearly and professionally communicate, both verbally and in writing, with diverse internal and external customers; actively listen to understand needs and respond appropriately.
• Teamwork &
  
  Collaboration:
  
  Work cooperatively and respectfully with colleagues to meet shared goals and contribute to a positive and productive team environment.
• Attention to Detail: Consistently produce accurate work by carefully reviewing data, identifying errors, and following established processes.
• Time Management & Prioritization: Organize and manage workload effectively to meet established deadlines; adapt to shifting priorities while maintaining productivity.
• Critical Thinking & Problem Solving: Assess situations, identify issues, and make sound decisions within established guidelines, seeking assistance when…