Insurance Claims Advocate

Join to apply for the Insurance Claims Advocate role at Acrisure
.

Be among the first 25 applicants.

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.

Claim Advocates handle the claim process from beginning to end, working closely with the client, insurance carrier, adjuster and claimants as well as colleagues in the underwriting department. They apply acquired job skills and company policies and procedures to complete assigned tasks and apply basic working knowledge of principles and practices of the area of specialty.

• Assist clients in reporting and monitoring Commercial & Personal lines claims, including taking initial loss notices, sending loss notices to the appropriate insurance company, communicating with insured on adjuster assignment, tracking claims payments, and following the claim until closed by the insurance company.
• Conduct initial reviews of claims for any coverage questions and review any denial of coverage for accuracy, acting as a liaison between insured and insurance company adjuster.
• Serve as contact for Adjuster and Insured for claim‑related issues.
• Refer complex coverage questions to Risk Manager.
• Secure loss runs from carriers as requested.
• Prepare claims information for presentations as requested.
• Resolve customer claim issues in coordination with Account Executives and Producers to reduce E&O exposure.
• Provide claims packets to customers and prospects as requested.
• Understand policy forms, coverage, and question carriers when necessary.
• Evaluate and challenge claim reserves in accordance with industry and claim‑specific knowledge.
• Cooperate with counsel for suit or trial.

• Active Property & Casualty License or ability to obtain one within 60 days of hire date.
• Excellent verbal and written communication skills and strong interpersonal skills with the ability to interact with colleagues, leaders and across all levels.
• Ability to work independently and achieve a high‑level product within requested time constraints.
• Must be able to work as a team member to achieve goals.
• Proficiency in MS Office Suite.
• Applied EPIC experience a plus.

• High School Diploma;
  Associate degree or higher preferred.
• 3+ years of claim experience, industry experience.

The base compensation range for this position is $23,000–$28,000. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, vision insurance, life and disability insurance, fertility benefits, wellness resources, and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays, Employee Assistance Program (EAP), and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, commuter benefits, and employee discount programs.
• Family Care:
  Paid maternity leave and paid paternity leave (including for adoptive parents), legal plan options, and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.