Lab Support Assistant

The Lab Support Assistant functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Support Assistant may be responsible for heading special projects, to include research, continuous improvement, and product evaluations.

This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.

The Lab Support Assistant functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Support Assistant may be responsible for heading special projects, to include research, continuous improvement, and product evaluations.

This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.

• Benefits Eligible:
  Yes
• Shift Details: 1:00pm-9:30pm

• Advanced knowledge of Electronic Medical Record and/or Laboratory Information System to place orders, receive specimens, route specimens, track specimens, store specimens, label specimens using the appropriate policy and procedure, and query test results. This may also include researching and resolving problems.
• Maintains competency and performs waived and/or moderately complex diagnostic testing in areas such as Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Molecular Diagnostics. This may also include instrument maintenance, quality control, and result troubleshooting.
• Provides clerical, administrative, and customer service support to the department. Answers phones and provides information to nursing floor and physicians, office staff, couriers and patients. Dispatch of couriers, as required.
• Compassionately communicates procedures and instructions with patients, family members, and other caregivers and demonstrates empathy during every interaction. The Lab Support Assistant may be responsible for deescalating stressful situations calmly and respectfully.
• Monitors and maintains supply inventory. May track usage and place orders.
• Responsible for training and orientation of new caregivers.
• Assists in schedule management, daily caregiver assignments, and shift coverage.
• Leads process improvement initiatives within the laboratory. May assist in improvement efforts outside of the laboratory.

• Computer Literacy
• Technical Writing
• Communication
• Patient Care
• Laboratory Operations
• Regulatory Requirements
• Laboratory Testing Procedures
• Performance Improvement

• High School Diploma or equivalent is required.
• Demonstrated prior experience in clinical or pathology lab assistant role.

• Experience teaching Laboratory testing concepts to others.
• Customer service experience. Laboratory testing experience.
• ASCP Lab Assistant Certification

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers,…