Business Analyst

At Touch Source, we do things differently. We believe in excellence and execution. We create partnerships and collaborate transparently to deliver a different kind of experience for our customers. We believe in simplicity. We’re a good partner to our customers. And we bring innovation to everything we do. Just ask the 11,000 customers we’ve proudly served the Touch Source way.

We’re a Colorado-based company in the Property Technology industry. And we’re growing by double digits because the market is hot, changing rapidly and we’re the market leader.

The Business Analyst is a strategic partner to Operations and Finance, responsible for advanced analytics, reporting, and business process improvement. This role leverages cutting‑edge AI and business intelligence tools to deliver actionable insights, automate workflows, and drive operational excellence across the organization.

To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law. The statements in this job description are intended to describe the essential nature and level of work being performed.

They are not intended to be ALL responsibilities or qualifications of the job.

• Use various data sources and business intelligence tools to create metrics and dashboards.
• Bring together data from a variety of sources and systems. Create tools and processes for the data to be normalized and stored in formats that are reportable and cross‑referenceable.
• Ensure data integrity, security, and compliance.

• Create ad hoc analyses and reports as requested.
• Develop analytical models using BI tools, programming, and AI platforms.
• Present complex analyses and recommendations to executive leadership and cross‑functional teams.

• Establish a consistent cadence to maintain regular reports. Automate this updating where possible.
• Create new business processes related to reports and metrics. Identify areas for improvements in both processes and business results.

• Bachelor’s degree in Business, Finance, Applied Mathematics, or related field
• Expert knowledge of Microsoft Excel (this will be tested)
• Experience with databases and BI tools such as Microsoft Power BI and AWS Quicksite
• Ability to write SQL queries and configure APIs to extract, transform, and load data
• Proficiency in Python, R, or similar programming languages for data analysis
• Understanding of finance and accounting data and reporting
• Knowledge of ERP software (e.g. Quick Books, Net Suite) and CRM software (e.g. Salesforce, Hubspot)
• Experience with AI platforms. A daily user of AI models, agents, and AI automation tools
• Strong attention to detail and time management skills
• Excellent verbal and written communication skills. Ability to communicate analytical results to a non‑technical audience.

• Competitive salary and bonuses based on achievable goals.
• Healthcare benefits including Health, Dental, Vision, Life Insurance, HSA/FSA, & Employee Assistance Program.
• 401k with employer matching.
• Paid Time Off.
• Paid holidays.
• Growth opportunities that accompany a high growth organization.
• Training in top shelf business, software and B2B practices from Fortune 500 executives.
• Fun and supportive work environment.
• Top‑rated company culture.

Touch Source is your proven partner in effortless place‑based communications. We enable you to build a sense of place that forges human connections with compelling digital experiences that evolve with the needs of your community. Our turnkey solutions combine user‑friendly feature‑rich software, digital designs, unlimited remote support, and turnkey hardware for hassle‑free upkeep. Effortlessly manage multiple buildings and displays through our user‑friendly, intuitive dashboard designed for multi‑building, multi‑unit enterprises.

Our high‑quality integrated solutions are installed by professionally…