IT Service Desk Coordinator: Frontline Support & Ticket Triage
Listed on 2026-10-15
-
IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst
Heartland Business Systems is hiring an IT Service Desk Coordinator in Lafayette, CO. You will be the first contact for client technical requests, gather details, perform basic troubleshooting, and route unresolved issues to the right technical teams.
You will triage, dispatch, and document tickets, communicate clearly, and monitor SLA compliance, collaborating with IT teams and business units. A MSP background and 1+ year in IT support are preferred.
This posting is for the IT Service Desk Coordinator:
Frontline Support & Ticket Triage role at Heartland Business Systems, LLC., based in Lafayette, CO, United States.
We appreciate your interest in this position.
Join Heartland Business Systems, LLC. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the IT Service Desk Coordinator:
Frontline Support & Ticket Triage position at Heartland Business Systems, LLC. in Lafayette, CO, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).