Field Implementation Engineer

We anticipate the application window for this opening will close on - 30 Jan 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.#
** A Day in the Life
**** Field Implementation Engineer
**** Careers that Change Lives
** The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients.

Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
** A Day in the Life
** We offer you an exciting Field Implementation Engineer position as a Health Cast Services lead installer executing in-hospital monitor set up and configuration of Acute Care & Monitoring (ACM) products.  This role requires a heavy IT foundational skillset that will leverage your experience in the areas of device set up, configuration and deployment of both hardware and software-based products.  This is both a challenging and rewarding position that offers the opportunity to demonstrate both technical proficiency and hands on medical device set up and deployment of equipment in hospitals across the US.

Our customers are typically acute care hospitals, and the users of our devices are in patient care units.  Our Health Cast products are both software and hardware-based technologies typically leveraging in place hospital infrastructure.  You will be part of the Health Cast Services team working on projects requiring good foundational understandings of technologies and hardware equipped with Wi-Fi, Bluetooth and other data transmission and security protocols in primarily hospital settings, including patient rooms.  

You will be responsible for managing IT working sessions ensuring project readiness in advance of traveling to our valued accounts.  As you continue to learn our solutions and product offerings, this role is positioned as an opportunity to evolve into a lead implementation engineer position within our Health Cast Services team.
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* Location:

Remote
**** Travel: 75%
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* Position Responsibilities:

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* • Lead Field Implementation efforts including significant travel to hospitals across the US
• Perform hands-on installation work at customer locations for all AC&M product offerings
• Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
• Develop a deep understanding of the installation process for Health Cast products with a keen eye on optimizing our deployment methodologies
• Effective communication both verbally and in written form,
• Conduct on-site IT trainings to hospital staff on our products
• Provide guidance to customers on how best to configure their environment for our products
• Ensure installation work that meets highest quality and customer services standards
• Create/maintain installation documentation
• Provide “Level 2” technical support for all Health Cast products
• Must be available for after-hours or weekend support if emergency customer situations occur
• Provide technical input for our Sales Directors and Sales Engineers
• Develop and deploy hardware and software tools that optimize field installations and configurations
• Provide feedback to R&D on how to make products easier to deploy and support in the field
• Flexibility to travel to customer locations with minimal notice when needed
** Must Have:

Minimum Requirements *
* • Must possess Bachelors degree
• 10+ years as an I/T professional in this role or related roles,…