Service Associate; Teller

Position Overview

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.

• Provide excellent customer service by responding to customer requests for banking transactions, answering customer inquiries and problems with solutions that meet the customer's current needs, and continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation by balancing cash, daily transactions, vault and ATM, ensuring compliance, regulations and reporting, following information security policy and verification procedures to protect customer privacy, and assisting with opening and/or closing banking center.
• Actively participate in a high performing sales environment by selling bank products, making customer referrals and other activities to support the goals, knowing about all bank products, and participating in daily/weekly meetings and coaching sessions.

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

• Base Pay PLUS Bonuses
• Additional Benefits

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

To enhance the financial wellness of the diverse communities we serve.

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.