Medical Billing & Collections Audit Director

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high‑quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you’re a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

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We are seeking a dedicated Medical Billing & Collections Audit Director
. Responsible for overseeing and directing all audit team supervisors and support staff to ensure the efficient use of resources in accordance with audit policies and process flow in ways that consistently promote patient quality, employee satisfaction and accounts receivable management. Ensures that all practices are consistent with company ethics, standards and policies and procedures.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Aggressively manages all non‑compliance in a timely, complete and professional manner
• Analyze payer and process trends and outcomes through the use of Excel and other system resources
• Assist in internal and external audits and investigations (e.g. Compliance Audits, internal company audits and payer audits)
• Conducts employee counseling as needed for attendance, work performance and policy violations
• Directly responsible for interviews and hiring of best qualified candidates to maintain the budgeted staff of the audit team
• Ensures all productivity standards are met in a timely manner through measuring, monitoring and feedback
• Ensures all team members maintain full compliance with policy requirements
• Ensures audit staff are practicing safe work habits to ensure a safe work environment
• Ensures good communication with locations and auditors
• Gathers and analyzes information in order to provide recommendations on various issues
• Identifies team and individual training needs and assists in developing plans for込 immediate and long‑term performance improvements
• Maintains up to date and accurate audit data and reports weekly to the executive team
• Manages difficult customer or employee situations; and responds promptly to customer or employee requests
• Monitors and documents employee performance and provides feedback to audit members, emphasizing continuous improvement
• Prioritizes and plans work activities of billing staff while striving to increase productivity and efficiencies
• Provides direction to audit staff and resolves problems in a timely and professional manner
• Reports Directly to the VP of Billing and Collections
• Responsible for maintaining audit documentation submitted for review and follow up at any time
• Responsible for properly communicating updated relevant changes and ensuring staff understands all relevant updates
• Reviews adjustment, related keying of audits and ensures all adjustments are approved in a timely fashion
• Reviews all applicable reports for accuracy and missing information and takes appropriate steps to audit, correct, reconcile and follow‑up to completion and approval
• Reviews applicable audits for completeness, unusual items and charges and follows up on any discrepancies
• Works closely with the compliance and the executive team as it relates to the day to day processes and results of all audits received and submitted
• Works directly with the Fields' Sales Reps, Location Managers, AMs and RMs as it relates to Lawson audits and documentation gathering and training
• Manages all direct…