Senior Sales Support Consultant - Prime Power

Sales

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Join a team that powers critical industries around the world. As a Senior Sales Support Consultant
, you will play a key role in supporting the successful sale, application, and implementation of Caterpillar's gas-powered electric power solutions. This is an opportunity to work at the intersection of engineering, commercial strategy, and customer support while collaborating with dealers, business development teams, product engineering, suppliers, and global process partners.

In this highly visible role, you will serve as a technical and commercial expert for Caterpillar Gas Prime Power generator sets, including the G3500K and G3500FR series, helping customers and dealers evaluate solutions that meet their power generation needs.

• Partner with product groups, district teams, and Cat dealers to develop and implement customer-focused power solutions that maximize product value, profitability, and long-term business success.
• Provide commercial and technical leadership to resolve product-related challenges, monitor market and demand trends, and proactively support customer and dealer requirements across the territory.
• Build and strengthen relationships with prospective and existing customers, identifying opportunities to introduce Caterpillar's Gas Prime Power solutions and deliver value-driven recommendations.
• Analyze customer needs, application requirements, and market dynamics to develop strategic sales support initiatives that enhance commercial performance and customer satisfaction.
• Collaborate cross-functionally with engineering, sales, product, and dealer teams to deliver innovative solutions that support business objectives and customer success.

Customer Focus:
Advanced knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Champions, models and directs an organization's commitment to externally focused decision-making tied to customer business needs and satisfaction.
• Provides customer focused vision, strategy and leadership that exceeds customer expectations.
• Persuasively articulates the link between customer focus and enhanced business success to stakeholders.
• Teaches others to foster customer relationships based on mutual understanding, respect, trust and 'business partnering'.
• Develops 'best practices' to create, evaluate…